Public Policy for feelecho.com (Last Updated: June 5, 2025)

Welcome to feelecho.com, where your voice finds its echo, anonymously. Our platform is dedicated to providing a safe, confidential, and supportive space for you to share your experiences and feelings without fear of judgment or identification. We believe in the strength found in shared vulnerability and empathy, helping individuals navigate life's challenges together.

Please remember that feelecho.com is not a substitute for professional medical, psychological, or legal advice. If you are in crisis or need immediate help, please refer to the resources listed in our "Safety and Harm" section.

1. Purpose of the Site feelecho.com is designed to be a confidential environment where individuals can share their personal stories, struggles, and thoughts without the need for identification. We aim to foster a community built on empathy and mutual support, acknowledging the power of honest expression in overcoming difficult times.

2. Anonymity and Pseudonymity Commitment to Anonymity: Our core principle is to facilitate anonymous sharing. We do not require users to create accounts or provide personally identifiable information (PII) to post. Technical Measures for Anonymity: We employ strict technical measures to minimize PII collection. We store only a hashed version of IP addresses for security and anti-spam purposes, which cannot be reverse-engineered to identify you. All posts and associated data are automatically deleted after 24 hours, with the sole exception of posts that have been reported and subsequently flagged by an administrator for policy review. User Responsibility for Anonymity: While we implement strong measures to protect your anonymity, the content you share is ultimately your responsibility. Do NOT include any personally identifiable information (e.g., full names, addresses, phone numbers, specific workplaces, or unique identifying dates/events that could reveal your identity or the identity of others) in your posts. Do NOT post content that could allow others to deduce your identity or the identity of third parties. Caution: Even seemingly innocuous details can combine to reveal identity. Please be mindful of what you share. Limitations of Anonymity: Legal Requirements: In rare and extreme cases, if legally compelled by a valid court order or warrant, we may be required to disclose limited data if available. Our policy is to resist such requests where legally permissible and to notify affected users if legally allowed to do so. Threats to Safety & Illegal Activities: If a post contains credible threats of harm to self or others, or describes or promotes illegal activities (especially involving minors), our commitment to safety may supersede anonymity. Such content will be handled in accordance with our "Safety and Harm" section.

3. Content Guidelines & Moderation To maintain a safe and supportive environment, we enforce strict content guidelines:

Allowed Content: Personal stories, feelings, thoughts, and experiences. Expressions of emotion, struggles, and vulnerabilities. Constructive and empathetic responses to others' shares. Prohibited Content (Zero Tolerance): Personal Identification: Any information that identifies yourself or others (names, addresses, phone numbers, unique identifiers). Threats of Harm: Any threats of self-harm (unless expressing distress and seeking support without concrete plans/means that require immediate intervention), violence towards others, hate speech, or incitement to violence. Illegal Activities: Content promoting, glorifying, or describing illegal activities, particularly those involving child exploitation, abuse, or human trafficking. Such content will be reported to relevant authorities. Hate Speech/Discrimination: Content that promotes discrimination, hatred, or violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic. Harassment/Bullying: Any form of harassment, bullying, shaming, or intimidation directed at other users. Spam/Commercial Content: Unsolicited advertisements, promotions, or any commercial content. Graphic/Explicit Content: Explicit sexual content, gratuitous violence, or extremely disturbing descriptions that are not relevant to the purpose of the site and could be traumatizing to others. Impersonation: Pretending to be someone else. Doxing: Sharing private or identifying information about someone without their consent. Moderation: We employ a combination of automated tools and human moderators to review content. Reporting: Users are encouraged to report any content that violates these guidelines using the "Report" button. Review Process: Once a post is reported, an administrator reviews it. If the post is deemed not to be in violation of our policy, it remains on the site (and will still be deleted after 24 hours from its original post time). If the post is deemed to be in violation, the administrator will flag it. Flagged posts are immediately removed from public view and are retained for further moderation review or legal compliance. No Edits: Posts cannot be edited once submitted to preserve the integrity of the original share. No Appeals: Due to the anonymous nature of the site and the volume of content, we do not offer an appeals process for removed or flagged content. 4. Safety and Harm feelecho.com is designed for support, not crisis intervention. If you or someone you know is in immediate danger or experiencing a crisis, please contact professional help immediately.

Kenyan Emergency & Support Helplines:

Emergency Services (Police, Fire, Ambulance): 999 or 112 (via mobile) Kenya National Suicide Prevention Lifeline (Befrienders Kenya): +254 736 535353 (text or call) Childline Kenya: 116 (Toll-Free) Gender-Based Violence Hotlines: 1195 Mental Health Helpline (Kenya Red Cross): 1199 If we detect or are alerted to content that suggests an immediate and credible threat of self-harm or harm to others, we reserve the right to take necessary action. This may include removing the content and, where legally permissible and technologically possible (given our commitment to anonymity), reporting to relevant authorities (e.g., emergency services, law enforcement). This is a rare and extreme measure taken only when safety is at direct and imminent risk.

5. Data Privacy & Handling Minimal Data Collection: Our core principle is to collect as little data as possible, consistent with maintaining a functional and safe site. We do not require user accounts. Data Associated with Posts: Post content is stored on our servers. All post content and its associated technical metadata (like the hashed IP address) is automatically removed from client-side view and server storage after 24 hours from its original submission. Reported & Flagged Data Retention: Reported data (pending review) is not displayed publicly. Flagged data (content found to violate policy) is deleted after 1 month, unless investigations are pending that require the data or its metadata. All flagged data is ultimately cleaned after 6 months, regardless of investigative status, unless a specific legal order requires longer retention. Technical Data: We collect anonymous, aggregated technical data for site performance, security, and usage statistics (e.g., browser type, general geographical region derived from a hashed IP, time of visit, pages viewed). This data is anonymized and cannot be used to identify individual users or their posts. Server Location: Our main servers are located in USA central1. Your data will be processed and stored in accordance with the laws of that jurisdiction and this policy. Third-Party Services: We use Google Analytics for understanding site usage and may integrate AdSense in the future. Neither of these services are configured to collect Personally Identifiable Information (PII) from feelecho.com users. We do not share PII with any other third-party services.

6. Changes to this Policy We may update this Public Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by displaying a prominent banner on the homepage of feelecho.com, which will include a direct link to the updated policy. Your continued use of the site after any changes indicates your acceptance of the updated policy.

7. Contact Us If you have any questions about this Public Policy or our practices, please contact us at: support@feelecho.com