Public Policy for FeelEcho

Public Policy for feelecho.com (Last Updated: June 5, 2025)

Welcome to feelecho.com, where your voice finds its echo—anonymously. Our platform provides a safe, confidential, and supportive space for users to share experiences and emotions without fear of judgment or identification. We believe in the healing power of shared vulnerability and empathy.

Note: feelecho.com is not a substitute for professional medical, psychological, or legal help. If you're in crisis, please refer to our "Safety and Harm" section for emergency resources.

  1. Purpose of the Site

feelecho.com is a confidential space where individuals can share personal stories and thoughts without needing to identify themselves. We aim to nurture a community based on empathy, openness, and mutual support.

  1. Who Can Use the Site

This platform is intended for users aged 13 and older. If you are under 13, please do not use this site.

  1. Anonymity and Pseudonymity

Our Commitment to Anonymity

No account or personal information is required to post.

IP addresses are stored in hashed form for security and cannot be reverse-engineered.

All posts are automatically deleted after 24 hours, except those flagged for policy review.

Your Responsibility

Do not include personal information like names, phone numbers, workplaces, or dates that could reveal identities.

Even harmless details can combine to identify someone—share with caution.

Limitations to Anonymity

If legally compelled (e.g., by court order), we may disclose limited available data.

Posts with credible threats or illegal content (especially involving minors) may override our anonymity policy and trigger reporting to authorities.

  1. Content Guidelines and Moderation

Allowed Content

Personal stories and emotional expression.

Constructive and empathetic responses.

Prohibited Content (Zero Tolerance)

Personal identification (your own or others’).

Threats of self-harm, violence, or hate speech.

Illegal content, especially involving child exploitation.

Harassment, bullying, shaming, or impersonation.

Spam or promotional content.

Graphic or disturbing content not aligned with our mission.

Doxing or sharing private information.

Moderation Approach

Automated tools assist with detection.

Human moderators review reported posts.

Posts cannot be edited after submission.

Reported posts are reviewed. If flagged, they’re removed from public view.

Flagged posts are retained for up to 1 month, or 6 months if part of an investigation.

Due to anonymity and volume, appeals are not supported.

  1. Safety and Harm

feelecho.com is not designed for emergency situations. If you or someone you know is in immediate danger, contact these resources:

Kenyan Emergency Contacts:

Emergency Services (Police, Fire, Ambulance): 999 or 112 (mobile)

Kenya National Suicide Prevention Lifeline: +254 736 535353

Childline Kenya: 116 (Toll-Free)

Gender-Based Violence Hotline: 1195

Kenya Red Cross Mental Health Helpline: 1199

If we detect or are alerted to credible threats of harm, we may:

Remove content immediately

Notify authorities (only if technologically possible and legally permissible)

These steps are taken only in extreme, high-risk cases.

  1. Data Privacy and Handling

Minimal Data Collection

No accounts required.

Post data (including hashed IPs) is auto-deleted after 24 hours.

Flagged/Reported Content

Not publicly viewable.

Deleted after 1 month (or 6 months for legal/investigative reasons).

Technical Analytics

We collect anonymous data like browser type, time of visit, and region (from hashed IP).

This data is used for performance and does not identify users.

Server Location & Jurisdiction

Our servers are located in the USA (central1) region.

All data is processed according to applicable laws and this policy.

Third-Party Services

We use Google Analytics for understanding site usage.

May integrate AdSense in the future.

Inside blogs, users can listen to podcast associated with a specific posts.

The podcast providers i.e spotify may collect personal data but only when you listen to the embedede media.

These tools do not collect personally identifiable information (PII).

Cookies & Tracking

We use cookies to improve site performance. No PII is stored.

  1. Code of Conduct

Be kind and empathetic.

Share without judgment.

Respect others’ boundaries.

Don’t post identifying or harmful content.

  1. Copyright and Legal Compliance

Do not post copyrighted material you do not own.

Respect the intellectual property of others.

  1. Legal Jurisdiction

This policy is governed by the laws of Kenya and applicable U.S. regulations due to server location.

  1. Changes to This Policy

We may update this policy. Significant changes will be announced via a homepage banner linking to the updated version. Continued use of the site means you accept any changes.

  1. Contact Us

If you have questions about this policy: Email: support@feelecho.com